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Frequently Asked Questions

If you can’t find the answer to your question here, you can also find out more in the Service area or get in touch with us directly using the contact form.

Why do you have closing days?
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Why is the number of visitors to the museums limited?
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Why do the museums have summer and winter opening hours?
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Which museums can be visited on Mondays?
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Am I allowed to take photos inside the buildings of the Klassik Stiftung Weimar?
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When can we visit the garden at Goethe Residence at Frauenplan 1?
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Can tour guides guide their groups through the museums themselves?
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Which houses have disabled access for wheelchair users and people with limited mobility?
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Is seating available in the museums?
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Where can visitors park? Do parking fees have to be paid?
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How do you get from Weimar’s main railway station to the city centre?
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Do you have to pay to visit the parks?
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Are the museums open on public holidays?
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How can I get tickets for the Duchess Anna Amalia Library?
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How can I book a group visit?
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What is the minimum | maximum number of people who can take part in a group visit | guided tour?
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Can the museums also be visited outside regular opening hours?
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How can I pay?
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Can the programme be changed if the visitors are delayed?
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Are group discounts available?
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Can bookings be cancelled?
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In which languages are guided tours available?
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Why do you have closing days?

One closing day per week is necessary to carry out conservation and restoration work. Monday was chosen as the closing day for most museums, as is customary in the international museum world. Along with the regular cleaning work carried out before or after the museum’s opening hours, the historic floors are treated once a week with a special preserving wax which needs several hours to take effect. The museums remain closed to visitors during this time. In order to guarantee the minimum of inconvenience to visitors, the closing days are also used for film and photo shoots and for curatorial and library work.

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Why is the number of visitors to the museums limited?

The number of visitors to the historic houses, museums and castles and to the historic building of the Duchess Anna Amalia Library is limited for conservational reasons.

Depending on the museum, no more than 50 people (50 people in the Rococo Hall | 100 people in the historic houses and museums | 200 people in the Castle Museum) may be admitted per hour, while the maximum group size of 25 (museums) or 20 (Rococo Hall) people per admission date may not be exceeded. In accordance with the mining regulations, the maximum group size which may be admitted to the park cave is 12 people.

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Why do the museums have summer and winter opening hours?

Most of the Klassik Stiftung Weimar’s museums are historic houses. As the electric lighting in each room is limited for conservational and curatorial reasons, the opening hours from the last Sunday in October to the last Saturday in March are shortened in accordance with the season’s daylight hours. Museums which cannot for example be adequately heated during the cold season are closed from November to March. These include the summer castles of Belvedere and Tiefurt, the Roman House and Kochberg Castle.

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Which museums can be visited on Mondays?

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Am I allowed to take photos inside the buildings of the Klassik Stiftung Weimar?

The Klassik Stiftung Weimar allows guests to take photos during regular visits to our museums and historic sites for private purposes and only in publicly accessible areas. Photos are not allowed in special exhibitions. The use of flash bulbs, additional lighting and tripods is not permitted. When taking photographs, guests are asked to respect the displays and other visitors around them. Furthermore, guests must observe the personal rights of others and the museum personnel when taking photos.

The Klassik Stiftung does not charge fees for private photos.

To obtain permission to film or take photos, please contact our press office. Our Fotothek is responsible for processing photo inquiries and negotiating copyright conditions for commercial purposes.

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When can we visit the garden at Goethe Residence at Frauenplan 1?

The garden at Goethe Residence is only accessible during the summer opening hours, except in bad weather. Access to the garden depends on whether the paths are dry.

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Can tour guides guide their groups through the museums themselves?

No. Only employees of the Klassik Stiftung Weimar or persons authorised by the Stiftung may guide visitors through the Klassik Stiftung Weimar’s museums. Tour guides must hold a valid KSW license. This must be presented at the request of the supervisory staff in the museums. Persons who do not hold a KSW license are not entitled to conduct guided tours of the museums. Guided tours must in any case be booked at least 10 days in advance at the visitor information centre.

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Which houses have disabled access for wheelchair users and people with limited mobility?

The Bauhaus Museum, the Neues Museum Weimar, the Goethe and Schiller Archive and the Duchess Anna Amalia Library have no limitations on access for wheelchair users.

The historic houses and castles are inaccessible or only partly accessible for wheelchair users. Mobility aids and walking frames may be used in some instances. In any case, we recommend you notify the visitor information centre of your visit and find out about the possibilities available.

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Is seating available in the museums?

The seating available in the museums is limited. Please enquire at the box office of the respective museum. Some museums can provide folding chairs for tours.

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Where can visitors park? Do parking fees have to be paid?

We recommend coach tourists use the parking spaces at the Weimar Atrium. From here, the historic city centre can be reached in just a few minutes on foot. Information about car parks and parking fees is available on the City of Weimar’s website.

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How do you get from Weimar’s main railway station to the city centre?

You can reach the city centre in a few minutes by taking the number 1, 2, 5, 7 or 8 bus (Goetheplatz | Post). This stop is just a few minutes’ walk away from Theatherplatz with the Goethe and Schiller monument, the Bauhaus Museum and the Wittumspalais.

The Neues Museum is approx. 5 minutes’ walk from the main railway station via Carl-August-Allee.

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Do you have to pay to visit the parks?

The park on the Ilm river and the parks surrounding Belvedere Castle and Tiefurt Mansion are part of the UNESCO World Heritage Site »Classical Weimar« and can be visited free of charge. Park tours for groups (10-25 persons) can be booked via the visitor information centre. Public guided tours are offered in the park on the Ilm river, Tiefurt park and Belvedere Castle park from April to October.

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Are the museums open on public holidays?

All museums are closed on December 24.

The museums (except for those closed in winter) are all open on Good Friday, Easter Monday, Labour Day, Ascension Day, Whit Monday, German Reunification Day (October 3), Reformation Day (October 31 / public holiday in Thuringia), December 25 and 26 (until 4 pm), New Year’s Eve (until 4 pm) and New Year’s Day (from 11 am), even if the public holiday falls on one of the museum’s regular closing days.

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How can I get tickets for the Duchess Anna Amalia Library?

Because of the very high demand, we recommend you book your visit to the Rococo Hall well in advance. The number of visitors per day is limited to 250 (individual guests with audio guides). 150 tickets are reserved for advance sales. Advance sales close 3 days before the respective date. The remaining tickets are available on the day from 9.00 am Tuesdays to Sundays, and can only be purchased at the box office in the historical library building. The tickets are issued with an admission date for the Rococo Hall; where demand is high, they may be sold out in the morning. We therefore recommend you arrive punctually when the box office opens. You can order tickets for individual visitors and groups by e-mail, fax, post or telephone via the visitor information centre. Advance sales tickets are also available (up to three days before the respective date) from the Klassik Stiftung Weimar’s counter in the tourist information office, Markt 10.

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How can I book a group visit?

Group bookings should be made in writing and sent to the visitor information centre. Please send an e-mail to info@klassik-stiftung.de or a fax to +49 3643 419816. Because of the restriction on visitor numbers in the museums, we advise groups of 10 persons or more to book early, also for independent visits. Guided tours must in any case be booked in advance (no later than 10 days before the respective date).

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What is the minimum | maximum number of people who can take part in a group visit | guided tour?

The minimum group size for the group tourism service is 10 persons. For conservational reasons, maximum group sizes have been fixed for the museums. The maximum group size (museums 25 persons/Duchess Anna Amalia Library 20 persons) cannot be exceeded unless prior agreement is obtained from the visitor information centre. Larger groups are then divided into smaller sub-groups.

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Can the museums also be visited outside regular opening hours?

Visits outside regular museum opening hours require special permission from the General Director of Museums or the Library Director. These visits are only possible as part of a guided tour booked in advance. No concessions are granted on admission fees and services in such cases. Moreover, the customer is liable for additional personnel expenses amounting to € 30 per staff member per hour.

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How can I pay?

Fees for tours and visits can be paid on location in cash or credit/debit card (not all houses, minimum amount: € 10). Payment by electronic transfer, after receipt of the invoice, has to be agreed on by the Visitor Information Centre. A fee of € 3 is charged for payment per invoice.

 

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Can the programme be changed if the visitors are delayed?

Reservations are binding with regard to dates and the number of visitors. Visits can only be guaranteed at the time agreed. If the group does not arrive within 15 minutes of the contractually agreed visiting/tour time, the customer’s entitlement to the service booked will expire. In such cases, the customer will be charged a cancellation fee in accordance with the General Terms and Conditions of the Klassik Stiftung Weimar.

Tour guides are requested to inform the visitor information centre by phone if it becomes evident that the group will be delayed.

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Are group discounts available?

Groups (10 or more persons) with bookings receive a discount off the full admission price in agreement with the visitor information centre. No group discounts can be granted for the Duchess Anna Amalia Library.

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Can bookings be cancelled?

 

Any contract cancellations must be made in writing. Oral cancellations will not be accepted.

Cancellations are possible up to 14 days prior to the agreed upon date free of charge. In case of a later cancellation or no-show 75 % of the agreed upon price will be invoiced.

In case of a later partial cancellation or no-show of certain visitors or to certain parts of the program the received parts of the program will be fully invoiced. Cancelled parts of the program will be invoiced with 75 %.

The Klassik Stiftung Weimar may claim damages for expenses (tours) or loss of revenue from groups, eligible for free admission, that cancel later than 14 days prior to the agreed upon date.

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In which languages are guided tours available?

Guided tours of the museums are offered in German and English. Other languages (French) are limited in availability and must be arranged with the visitor information centre.

The foreign language supplement is € 10 per guided tour.

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